Shipping policy
Privacy Policy
Welcome to our store. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop from our website.
1. Information We Collect
We may collect the following information:
Name - Vaishnavi Collection
Phone Number - 9368424385
Email Address - collectionvaishnavi48@gmail.com
Shipping Address Chandi mandir pilkhuwa (245304)
Payment Details (secured through trusted payment gateways)
Order History
2. How We Use Your Information
We use your information to:
Process and deliver orders
Provide customer support
Improve our products and services
Send order updates and promotional offers
3. Payment Security
All payments are processed through secure and trusted payment gateways. We do not store your card or banking details.
4. Sharing of Information
We do not sell or rent your personal information to third parties. Information may only be shared with delivery partners and payment providers for order processing.
5. Cookies
Our website may use cookies to improve user experience and website performance.
6. Your Rights
You can contact us anytime to:
Update your information
Request deletion of your data
Ask questions related to privacy
7. Contact Us
For any questions regarding this Privacy Policy, contact us at:
Email: collectionvaishnavi48@gmail.com
Phone: +91 9368424385
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Return & Refund Policy
Returns
We accept returns within 7 days of delivery if:
The item is damaged
Wrong product is delivered
Product has manufacturing defects
Non-Returnable Items
Used products
Items without original packaging
Customized products
Refund Process
Once your return is approved:
Refund will be processed within 5–7 business days
Amount will be credited to the original payment method
Exchange Policy
We offer exchange for size or damaged products depending on stock availability.
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Shipping Policy
Order Processing
Orders are processed within 1–3 business days after confirmation.
Delivery Time
Estimated delivery time:
Metro Cities: 3–5 days
Other Locations: 5–8 days
Shipping Charges
Shipping charges may vary based on location and order value.
Delays
Delivery may be delayed due to weather, courier issues, or public holidays.
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Terms & Conditions
By using our website, you agree to:
Provide accurate information
Not misuse the website
Accept product prices and availability may change without notice
We reserve the right to cancel suspicious or fraudulent orders.
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Contact Information
Customer Support:
Email: collectionvaishnavi48@gmail.com
Phone: +91 9368424385
Working Hours: Monday to Saturday, 10 AM – 7 PM
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